What we collect
When you place an order or create an account we collect the information needed to fulfil it: your name, delivery and billing address, email address, phone number and order history.
Why we collect it
- To process, pack and deliver your order.
- To verify that you are 18 or over, as required for nicotine products.
- To handle returns, refunds and support requests.
- To keep records required by accounting and tax rules.
Who we share it with
Only with the parties needed to complete your order — the courier delivering the parcel and the payment provider processing the transaction. We do not sell or rent personal data.
How long we keep it
Order records are kept for as long as accounting and tax law requires. Account data is removed on request, unless we are obliged to retain the related order records.
Your rights
You can ask for a copy of the data we hold about you, ask us to correct it, or ask us to delete it where no legal obligation requires us to keep it. Email info@bangdevape.com and we will action the request.
Cookies
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